Terms of Use

By accessing or using the Namo mobile application (available on the Apple App Store), the Namo website located at namo.snth.ai, or any related services (collectively, the “Service”), you acknowledge that you have read, understood, and agree to be bound by these Terms of Use (“Terms”). If you do not agree to these Terms, you must not access or use the Service.

These Terms constitute a legally binding agreement between you (“User,” “you,” or “your”) and Sabry Aleksandr (“Operator,” “we,” “us,” or “our”), the individual developer and operator of Namo.

You represent that you are at least 18 years of age, or the age of legal majority in your jurisdiction, whichever is greater. The Service is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13 in compliance with the Children’s Online Privacy Protection Act (COPPA). If you are between 13 and 18 years of age, you may only use the Service with the consent and supervision of a parent or legal guardian who agrees to be bound by these Terms.

Namo is an AI-powered photo and video editing platform available as an iOS application and a web application. The Service provides the following features and capabilities:

• Photo Studio: Over 100 curated AI styles for photo transformations, supporting 10 aspect ratios, three quality tiers (Standard, Pro, and Pro 4K), and single and pair generation modes.
• Video Director: AI-generated videos of 4 to 8 seconds in duration, available in 720p and 1080p resolution, with optional AI-generated audio.
• AI Tools: Text-to-image generation, image editing via natural language prompts, image-to-video conversion, face-swap functionality, and motion control from reference media.

The Service operates on a token-based system. Users consume tokens to generate content, with tokens available through subscription plans or individual purchases. We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice.

To access certain features of the Service, you must create an account. Account registration is available through third-party OAuth providers, including Google Sign-In and Apple Sign-In. By registering through these providers, you authorize us to access certain information from your third-party account in accordance with that provider’s terms and our Privacy Policy.

You agree that:

• You will provide accurate and complete information during registration and keep your account information up to date.
• You are solely responsible for maintaining the confidentiality and security of your account credentials and for all activities that occur under your account.
• You will not share your account with any other person or allow unauthorized access to your account.
• You will notify us immediately at [email protected] if you become aware of any unauthorized use of your account or any other breach of security.

We reserve the right to suspend or terminate your account at any time if we reasonably believe that your account has been compromised or is being used in violation of these Terms.

“User Content” refers to any photographs, images, videos, text prompts, or other materials that you upload, submit, or transmit through the Service.

Your Ownership: You retain all ownership rights in the original User Content that you upload to the Service. We do not claim ownership of your original content.

License to Us: By uploading User Content, you grant us a non-exclusive, worldwide, royalty-free, sublicensable, and transferable license to use, reproduce, process, adapt, and transmit your User Content solely for the purpose of providing, maintaining, and improving the Service. This license includes the right to process your content through our AI systems and third-party AI infrastructure to generate the output you request. This license terminates when you delete your User Content or your account, except to the extent that copies may remain in our backup systems for a reasonable period.

Your Representations: You represent and warrant that you own or have the necessary rights, licenses, and permissions to upload and use all User Content, and that your User Content does not infringe upon or violate the intellectual property rights, privacy rights, publicity rights, or any other rights of any third party.

Content Responsibility: You are solely responsible for your User Content and the consequences of uploading or sharing it through the Service. We do not endorse any User Content and expressly disclaim any liability in connection with User Content.

“AI-Generated Content” refers to any images, videos, or other media produced by the Service’s artificial intelligence systems based on your inputs, including style transformations, text-to-image outputs, video generation, and other AI-processed results.

Ownership of Output: Subject to these Terms and any applicable third-party licenses, you are granted a non-exclusive, worldwide license to use, reproduce, modify, and distribute AI-Generated Content created through your use of the Service for both personal and commercial purposes. This license is contingent upon your compliance with these Terms and your continued use of the Service in good standing.

No Guarantee of Uniqueness: Due to the nature of AI systems, we cannot guarantee that AI-Generated Content will be unique or that similar outputs have not been or will not be generated for other users using similar inputs.

Quality and Accuracy Disclaimers: AI-Generated Content is produced by machine learning models and may contain inaccuracies, artifacts, distortions, or unexpected results. We do not warrant the quality, accuracy, completeness, or suitability of any AI-Generated Content for any particular purpose. AI models may occasionally produce outputs that are biased, offensive, or otherwise objectionable, despite our efforts to implement safeguards.

Your Responsibility: You are solely responsible for reviewing and evaluating AI-Generated Content before using or distributing it. You agree not to use AI-Generated Content in any manner that violates applicable laws, infringes on third-party rights, or is otherwise prohibited by these Terms.

The Service uses a token-based system to meter access to AI generation features. Tokens are consumed each time you initiate a generation task, with the number of tokens required varying based on the type, quality, and complexity of the generation.

Subscriptions: We offer subscription plans (weekly and monthly) that provide a recurring allocation of tokens. Subscription plans are billed through the Apple App Store or the applicable payment platform. Subscription terms, pricing, and token allocations are displayed at the time of purchase and are subject to change. Subscriptions automatically renew at the end of each billing period unless canceled prior to the renewal date.

Token Purchases: Additional tokens may be purchased as one-time in-app purchases. Purchased tokens do not expire for as long as your account remains active and in good standing.

No Refunds from Us: All token purchases and subscription payments are final and non-refundable, except as required by applicable law. Since payments are processed through the Apple App Store or other third-party platforms, refund requests must be directed to the applicable platform in accordance with their refund policies.

Failed Generations: If a generation task fails due to a system error on our end, the tokens consumed by that task will be refunded to your account. We are not obligated to refund tokens for generations that produce results you find unsatisfactory.

Price Changes: We reserve the right to modify pricing, token costs, and subscription plans at any time. Changes to subscription pricing will take effect at the start of your next billing cycle following notice of the change.

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to use the Service to:

• Generate, upload, or distribute deepfake content or manipulated media depicting real individuals without their explicit, informed consent.
• Generate, upload, or distribute child sexual abuse material (CSAM) or any content that sexually exploits or endangers minors in any way.
• Generate, upload, or distribute content that promotes violence, terrorism, self-harm, hate speech, discrimination, or harassment against any individual or group.
• Generate content for the purpose of fraud, deception, misinformation, impersonation, or any other illegal activity.
• Attempt to bypass, circumvent, or disable any security features, content filters, rate limits, or other protective measures of the Service.
• Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code or underlying algorithms of the Service or its AI models.
• Use automated systems, bots, scrapers, or other non-human means to access the Service without our prior written consent.
• Resell, redistribute, or sublicense access to the Service or tokens without our prior written consent.
• Use the Service in any manner that could interfere with, disrupt, or impose an undue burden on the Service or its infrastructure.
• Violate any applicable local, state, national, or international law or regulation.

We reserve the right to investigate and take appropriate action against any violations of this Acceptable Use Policy, including but not limited to removing content, suspending or terminating accounts, and reporting violations to law enforcement authorities.

The Service, including but not limited to its software, design, user interface, AI models, style libraries, algorithms, text, graphics, logos, trademarks, and all other proprietary content (collectively, “Platform IP”), is owned by or licensed to us and is protected by copyright, trademark, and other intellectual property laws.

Our Rights: We retain all rights, title, and interest in and to the Platform IP. Nothing in these Terms grants you any right, title, or interest in the Platform IP except for the limited right to use the Service in accordance with these Terms.

AI Styles and Models: The AI styles, model configurations, prompts, and training data used by the Service are proprietary to Namo and its licensors. You may not copy, reproduce, distribute, or create derivative works based on these proprietary elements.

Feedback: If you provide us with any feedback, suggestions, or ideas regarding the Service (“Feedback”), you grant us an unrestricted, irrevocable, perpetual, non-exclusive, royalty-free, fully paid-up, worldwide license to use, reproduce, modify, distribute, and otherwise exploit such Feedback for any purpose without obligation or compensation to you.

The Service integrates with and relies upon certain third-party services, including but not limited to:

• Supabase: For user authentication, data storage, and backend infrastructure.
• Apple and Google: For OAuth-based authentication (Apple Sign-In and Google Sign-In) and payment processing via the Apple App Store.
• FAL AI: For AI model inference and content generation backend processing.
• Google Analytics (GA4): For usage analytics and service improvement.

Your use of these third-party services is subject to their respective terms of service and privacy policies. We are not responsible for the availability, accuracy, security, or practices of any third-party services. We do not warrant or guarantee the performance of any third-party service, and we shall not be liable for any loss or damage arising from your use of or reliance on third-party services.

We reserve the right to change, replace, or discontinue the use of any third-party service at any time without prior notice.

THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND TITLE.

Without limiting the foregoing, we do not warrant that:

• The Service will be uninterrupted, timely, secure, or error-free.
• The results obtained from the use of the Service, including any AI-Generated Content, will be accurate, reliable, or suitable for any particular purpose.
• The quality of any AI-Generated Content will meet your expectations or requirements.
• Any errors or defects in the Service will be corrected.
• The Service will be free from viruses, malware, or other harmful components.

AI-generated outputs are inherently unpredictable and may produce results that are inaccurate, biased, offensive, or otherwise unsuitable. You acknowledge and accept the inherent risks of using AI-powered services and agree that your use of the Service and any AI-Generated Content is at your sole risk.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE OPERATOR, OR ANY OF ITS AFFILIATES, LICENSORS, SERVICE PROVIDERS, OR AGENTS, BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, REVENUE, DATA, GOODWILL, USE, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH:

• Your use of or inability to use the Service.
• Any AI-Generated Content or other output produced by the Service.
• Any unauthorized access to or alteration of your content or data.
• Any third-party conduct or content on the Service.
• Any other matter related to the Service.

IN NO EVENT SHALL OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SERVICE EXCEED THE GREATER OF (A) THE AMOUNT YOU HAVE PAID TO US IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100.00).

THE LIMITATIONS OF THIS SECTION SHALL APPLY REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability shall be limited to the maximum extent permitted by law.

You agree to indemnify, defend, and hold harmless the Operator and any associated parties from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees and legal costs) arising out of or in connection with:

• Your use of the Service or any activity under your account.
• Your User Content or your use, distribution, or publication of AI-Generated Content.
• Your violation of these Terms.
• Your violation of any rights of any third party, including intellectual property rights, privacy rights, or publicity rights.
• Your violation of any applicable law or regulation.

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which event you agree to cooperate with us in asserting any available defenses.

Termination by You: You may terminate your account at any time by deleting your account through the account settings in the Service or by contacting us at [email protected]. Upon termination, your right to use the Service will immediately cease. Any unused tokens or remaining subscription time will not be refunded unless required by applicable law.

Termination by Us: We may suspend or terminate your account and access to the Service immediately, without prior notice or liability, for any reason, including but not limited to:

• Violation of these Terms or the Acceptable Use Policy.
• Conduct that we reasonably believe is harmful to other users, third parties, or the integrity of the Service.
• Engagement in fraudulent, abusive, or illegal activity.
• Prolonged inactivity, as determined at our sole discretion.
• Upon request by law enforcement or other government authorities.

Effect of Termination: Upon termination of your account, all licenses granted to you under these Terms will immediately terminate. We may delete your User Content, AI-Generated Content, account data, and any other information associated with your account. We are not obligated to retain or provide you with any data following termination. Sections of these Terms that by their nature should survive termination shall survive, including but not limited to Intellectual Property, Disclaimers, Limitation of Liability, Indemnification, and Governing Law.

These Terms shall be governed by and construed in accordance with the laws of the United States and the State of California, without regard to conflict of law principles. Any dispute arising out of or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the state and federal courts located in the State of California.

You agree to waive any right to a jury trial or to participate in a class action in connection with any claim arising under these Terms, to the extent permitted by applicable law.

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

We reserve the right to modify or replace these Terms at any time at our sole discretion. When we make material changes, we will update the “Last updated” date at the top of this page and, where practicable, provide notice through the Service (such as an in-app notification or a notice on our website).

Your continued use of the Service after any changes to these Terms constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Service and may terminate your account as described in the Termination section above.

We encourage you to review these Terms periodically to stay informed of any updates. It is your responsibility to check this page for changes.

If you have any questions, concerns, or feedback regarding these Terms of Use, please contact us at:

• Email: [email protected]
• Website: namo.snth.ai

We will make reasonable efforts to respond to your inquiry in a timely manner.